Privacy Policy

edhanam is brand name of Striemen Technologies Private Limited.

edhanam Privacy Policy confirms our commitment to privacy and demonstrates how we protect data privacy. edhanam Privacy Policy applies to the Sensitive Personal Data or Information (SPDI) of all our Customers / Investors and Clients in our possession and control. We request that Investors / Clients / Customers read this Privacy Policy carefully.

edhanam, either directly or through third-party service providers, collects, receives, possesses, stores, deals or handles information received from investors, clients, and customers, whether existing or prospective. The information can be personal and sensitive, as given below in the indicative list :

Bank Account details, change of bank account details or registration of multiple bank accounts, etc., through forms;
Payment instrument details at the time of submitting forms at the time of investment or as proof for carrying out a change of bank account or any other details of debit card obtained (if any);
Generation and storing password (PIN) in encrypted form based on the request from the investor under the online mode of investments;
Demat account details like beneficiary account no. etc.;
Annual Income and savings profile; and
Other information may be considered sensitive and personal.

The information described above is being collected by edhanam or third-party service providers to service you better and also to be compliant with Know Your Client (KYC) norms under the Prevention of Money Laundering Act 2001 (PMLA), the rules issued thereunder, and guidelines and circular on Anti-Money Laundering issued by SEBI and allied SEBI related Regulations, as amended till date.

This Privacy Policy covers the following topics:

How is Personal Information Collected
How is Personal Information used
How Personal Information is Shared
How access to Customer Information is limited
Information Security
Data Retention & Erasure
Incident Management

How is Personal Information Collected

We gather information that you provide to us when you:

Personal Information Collected Online through our website and mobile applications
Purchase products or services through AMCs / Brokers or directly approach edhanam ISCs to avail of the services.
Make an inquiry, provide feedback, submit correspondence, or make a complaint over the phone, by email, on our website or by post
Register for and update an online account with us
Enter into a contract with us
edhanam may use cookies to collect information

How is Personal information is Used

edhanam uses the information to Comply with laws, guidelines and regulations that govern the financial services in the country. To detect and prevent illegal activities, fight spam, and protect the rights and property of clients. edhanam may use the information shared by Clients regarding the products and services to enhance the service-related improvements. Reports are generated to protect and defend the rights and interests of Clients' products and services.

We also monitor Internet Protocol (IP) addresses, browser-supplied information and site session information, which may be recorded as part of normal operations and for security monitoring purposes.

Some of our products and services collect information about system and product data. We use this information to manage and administer our products and services, issue updates and new versions, test and monitor services we provide, enhance our products and services, and improve and target our communications with you.

Personal information is shared for compliance

edhanam shall reveal only such information to external authorities to comply with applicable laws, including cyber laws, based on relevance to comply with applicable laws and to third-party service providers such as distributors, banks, sub-brokers, call centres, custodians, depositories to ensure smooth functioning of the activities.

Access to customer information is limited to employees and Third Parties

edhanam limits access to personally identifiable information to those employees with a business reason for knowing such information about investors. We regularly educate our employees on their responsibility to protect the confidentiality of investors’ information and hold them accountable if they violate this privacy policy. We ensure to enter into suitable terms with third-party service providers to protect client confidentiality and follow non-disclosure agreements (NDA).

Information Security

To protect Personal Information from unauthorised access and use, edhanam uses security measures and controls that comply with applicable laws and regulations. These measures may include device safeguards, secured files and buildings, as well as oversight of their third-party service providers to ensure information remains confidential and secure.

Data Retention & Erasure

We ensure that we meet the ‘data minimisation’ and ‘storage limitation’ principles and that personal information is stored, archived and destroyed compliantly and ethically. We have dedicated erasure procedures to meet the new ‘Right to Erasure’ obligation and know when this and other data subject’s rights apply, along with any exemptions, response timeframes and notification responsibilities. edhanam may retain the data provided by the client until it may be provided under the law and as required to provide service to the clients efficiently.

Incident Management

Our Incident Reporting procedures ensure that we have safeguards and controls in place to identify, assess, investigate and report any personal data breach at the earliest possibility. Our procedures are robust and have been disseminated to all employees, who know the reporting lines and steps to follow.

Changes to this Policy

edhanam reserves the right to revise this Policy at any time. This privacy policy is not intended to create any contractual or other legal rights in or on behalf of any party. By accessing the edhanam website, you acknowledge and fully understand the edhanam Privacy Policy and freely consent to the information collection and use practices described in this Policy. We encourage you to periodically review this privacy policy to stay informed about how we are helping to protect the personal information we collect. Your continued service use constitutes your agreement to this privacy policy and any updates.

Consent

By accessing this website, this app, and any of its pages, you agree to the Privacy Policy. This Policy shall not cover clients if they access other websites using links from our website.

Communication

If Clients / Customers / Investors have any concerns relating to their personal and sensitive information, they may be addressed to contact@edhanam.com

This policy forms part of the overall edhanam Privacy Policy. It is expressly framed to protect the interest of customers who submit Aadhaar or provide their consent for Aadhaar-based authentication services to complete eKYC process and open an account with edhanam serviced Mutual Funds or authorised business entities on whose behalf edhanam is acting as Registrar and Transfer Agent or any other entities who has tied up with edhanam as Sub-KUA or any other similar terms as prescribed by UIDAI from time to time. This privacy document ensures overall compliance with Aadhaar and other associated regulations/guidelines issued from time to time.